What services do you offer?
We provide customized travel services across China, including private tours, hotel bookings, private transportation, professional drivers, licensed local guides, business travel, MICE services, airport transfers, wellness travel coordination and destination support.
Can you customize a China tour for me?
Yes. We create tailor-made itineraries based on your travel dates, interests, preferred destinations, hotel standards, transportation needs, travel pace and budget. We can arrange private journeys for individuals, couples, families, small groups and business travelers.
Can you arrange private cars and local guides?
Yes. We can arrange private vehicles with professional drivers, as well as licensed local guides in major destinations across China. English-speaking guides are available in many cities, subject to availability.
Do you work with overseas travel agencies and tour operators?
Yes. We work with overseas travel agencies, tour operators and travel advisors that need reliable local support in China. We can provide hotels, transportation, guides, customized itineraries, group arrangements and other destination services.
Can you help with hotel bookings across China?
Yes. We can arrange hotel accommodation in major cities and tourist destinations across China. We work with different hotel categories and can recommend suitable options based on location, comfort, budget and itinerary requirements.
Do you provide business travel and MICE services?
Yes. We support business travelers, corporate groups, meetings, incentive travel and customized business itineraries. Services can include hotels, private transportation, airport transfers, local guides, meeting support and sightseeing arrangements.
Can you arrange wellness or medical travel in China?
Yes. We can help coordinate travel logistics for wellness and medical-related trips, including accommodation, private transfers, local transportation and travel support. Medical consultations, diagnosis and treatment decisions should always be made directly between the traveler and qualified medical professionals.
How do I book a trip with your agency?
Contact us with your travel dates, number of travelers, preferred destinations and any special requirements. We will prepare a customized itinerary and quotation for you. Once the itinerary and services are confirmed, we will provide the booking and payment details.
How can I contact your customer support?
You can contact us by phone, WhatsApp or email. We are available to assist with travel planning, booking questions and local support before and during your trip.
What payment methods do you accept?
Available payment methods depend on the booking and service arrangement. We will provide the available payment options and payment instructions when your itinerary and quotation are confirmed.
Can I change my itinerary after booking?
In many cases, itinerary changes can be arranged subject to availability and supplier conditions. Additional charges may apply for changes to hotels, transportation, tickets, guides or other confirmed services.
What is your cancellation and refund policy?
Cancellation and refund conditions depend on the hotels, transportation providers, attractions and other services included in your booking. The applicable terms will be provided before final confirmation and payment.
Can you provide visa information for travel to China?
We can provide general travel information and help travelers understand the basic visa or visa-free transit requirements related to their itinerary. Travelers should always confirm the latest entry requirements with official government or consular sources before departure.
What travel documents do I need for China?
Travel document requirements depend on your nationality, travel route and length of stay. Travelers should normally carry a valid passport and any required visa or entry documents. We recommend checking the latest official entry requirements before traveling.
Do you provide airport and railway station transfers?
Yes. We can arrange private airport and railway station transfers in many cities across China, with professional drivers and suitable vehicles based on the number of travelers and luggage.
Can you organize multi-city trips in China?
Yes. We regularly design multi-city itineraries combining destinations such as Shanghai, Beijing, Xi'an, Chengdu, Zhangjiajie, Hangzhou, Suzhou, Guilin, Guangzhou and other parts of China. Transportation can be arranged by private vehicle, high-speed rail or domestic flight depending on the route.